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Why
We Require a Confirmed Address When Payment is Received Via PayPal...
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This page is to try to explain why many sellers including myself will not accept PayPal payments from buyers with unconfirmed addresses or overseas buyers. Please, please, please, do not be offended, below I will try to explain why this practice is becoming more prevalent. Why do some US sellers only ship to Confirmed US addresses? This is a very frequently asked question. If you are a non-US buyer please be sure to read the bottom of this page also. I will quote the reason from the Paypal user agreement (Paypal seller protection plan section 3) then I will explain… Confirmed Addresses. PayPal prompts buyers to provide sellers with a Confirmed Address when making a purchase. A Confirmed Address is either an address at which a User receives his or her credit card statements, and is checked by PayPal with the User's credit card issuer, or an address which PayPal has confirmed through an Alternate Address Confirmation process, which includes the verification of other official documents. Confirmed Addresses must be in the name of the account holder, and thus Gift Addresses in someone else's name can never be confirmed. Shipping to a Confirmed Address minimizes the risk of being paid by a fraudulent buyer. If a buyer does not provide a Confirmed Address, the seller must either refuse the payment and ask that the buyer provide a Confirmed Address, or accept the reversal risk in shipping the item outside of this Seller Protection Policy. Tools for Premier and Business Accounts to automatically refuse to accept payments where the buyer chooses not to share his Confirmed Address can be found on the "Preferences" page of the "Profile" subtab of the "My Account" tab. The
sentences in bold are the key. The bottom line is, if Paypal confirms
the address, Paypal accepts the risk, otherwise the seller accepts the
risk. Unfortunately there are quite a few individuals that are taking
advantage of "loopholes" and sellers just don't want to accept
the risk. Paypal or the buyer's credit card company will give the sellers'
money back to these buyers even if the seller can prove the item was received.
The seller has no control over this and now they are out the money and
the product. The
whole thing really makes sense if you think about it. Why should Paypal
or the seller accept the risk of an uncontestable chargeback if the buyer
does not want to provide simple proof of where they live? I know that
sounds kind of cold, but please don't take it as insult. It's just the
nature of the beast, so to speak. The internet sales world is a faceless
world which is very easily exploited. Sellers are just trying to be safe
which in the long run will help everyone.
Most
people do not realize that you do not need a credit card to get a confirmed
address. It is certainly easier that way but not necessary. It takes
a few days. You fax them some documents, maybe a phone bill or a utility
bill in your name, then they mail a secret code to the address on the
bill. When you supply them with the code, Paypal will confirm your address.
Click
here for more information. You will probably have to sign in first.
These
are not the same thing. CONFIRMED
ADDRESS means that Paypal has confirmed that you live where you say
you live. This is one of the single most important things in preventing
fraud. VERIFIED
means that a bank account has been attached to your Paypal account.
A
lot of International buyers think that because they have a Confirmed Address
in their country that US sellers can ship to them without risk. This is
not true. One
of these conditions MUST apply for the seller to be protected under
the Seller Protection Policy. This
means that no shipment outside of the US from a US seller is covered under
Paypal's Seller Protection Policy. Therefore we can only ship to U.S.
buyers.
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